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6 forces that turn health engagement into health action
Considering these six forces at play will not only create an inherent competitive advantage, but it will also – more importantly – get populations to take health action and ultimately drive improved outcomes.
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Payer’s Place: Dr. Anil Singh
Dr. Anil Singh shares his insights into the strategies employed by the organization to identify the most effective digital solutions for their members.
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Getting Medicare Advantage members to take advantage of plan benefits
One way MA plans can stand out in an increasingly competitive market is by making members aware of the benefits they may not even know they have and encouraging them to use those benefits.
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5 ways health plans are addressing health equity
Medicare and Medicaid plans that invest in effectively addressing these five health equity issues can create a win-win situation that both improves member satisfaction and retention
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After a tumultuous period, 5 ways health plans can get CAHPS measures back on track
With Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey measures quadruple-weighted for contract year 2021, accounting for 32% of plans’ overall Star Rating, the stakes for delivering member experiences that drive satisfaction are high.